Rebel and Cub
Website: www.rebelandcub.co.za
Contact Email: hello@rebelandcub.co.za
Phone: (+27) 083 232 5536
1. Introduction
At Rebel and Cub, your privacy matters. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting or making a purchase from our website, www.rebelandcub.co.za (the "Site").
2. What Information We Collect
When you use our website, we may collect the following types of personal information:
- Identity Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit/debit card details (processed securely via third-party payment gateways).
- Technical Data: IP address, browser type, time zone, device type, and browsing behavior.
- Order History and Preferences.
3. How We Use Your Information
We use your personal information to:
- Fulfill orders and process payments
- Communicate order updates and marketing messages (only if you opt-in)
- Improve your shopping experience
- Detect fraud and secure our platform
- Comply with legal obligations
4. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties, such as:
- Payment processors (e.g., PayFast, PayPal)
- Shipping partners (e.g., Courier Guy, Pudo)
- Website analytics services (e.g., Google Analytics)
- Marketing platforms (if you opt-in)
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
5. Cookies
Our website uses cookies to enhance your experience. Cookies help us:
- Remember your preferences
- Track website traffic and user behavior
- Personalize content and offers
You can disable cookies through your browser settings at any time, though some features may not function correctly.
6. Data Security
We take data security seriously and implement appropriate safeguards to protect your personal information. These include secure socket layer (SSL) encryption, firewalls, and access controls.
7. Your Rights
You have the right to:
- Access or request a copy of the data we hold about you
- Correct or update your personal information
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us at hello@rebelandcub.co.za.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices. The latest version will always be available on our website with the effective date at the top.